1. Services
- We provide air conditioning installation, maintenance, repair, and related services.
- All service requests are subject to availability and confirmation.
- We reserve the right to refuse service if safety, technical, or operational issues arise.
2. Booking and Payment
- All bookings must be made via our website, app, or customer care.
- Payments must be made through approved methods (cash, card, online payment platforms, etc.).
- A non-refundable booking fee may apply for certain services.
3. Pricing and Estimates
- Prices displayed are indicative and subject to change.
- Final costs will be confirmed after an on-site inspection, if applicable.
- Additional charges may apply for spare parts, urgent service, or specialized tasks.
4. Customer Obligations
- Customers must provide accurate information during booking.
- Access to the premises and the AC unit must be granted at the scheduled time.
- Any hazardous conditions must be disclosed prior to service.
5. Cancellations and Refunds
- Cancellations must be made at least 6 hours before the scheduled service.
- Refunds, if applicable, will be processed within 15-20 days.
- We reserve the right to cancel or reschedule services due to unforeseen circumstances.
6. Liability and Warranty
- Our services are provided "as is" and without warranties, except as required by law.
- We are not liable for damages caused by pre-existing issues with the AC unit or improper use.
- Warranties on parts or repairs, if any, will be communicated at the time of service.
7. Confidentiality and Privacy
- Customer information will be handled per our Privacy Policy.
- We do not share customer data with third parties without consent, except as required by law.
8. Prohibited Activities
- Misuse of our website, app, or services is prohibited.
- Any fraudulent activity or breach of these Terms will result in service termination.
9. Dispute Resolution
- Any disputes shall be resolved amicably.
- If unresolved, disputes will be subject to the jurisdiction of India.
10. Changes to Terms
We reserve the right to amend these Terms at any time. Changes will be communicated via Email or App and take effect immediately.